Front of House

The warmest welcome. There’s something unique about a private members’ club. One is expected to meet and greet members and their guests by name, whenever appropriate. If that conjures up an image of a quiet, subdued environment, consider this: over Derby Weekend at Woodcote Park, we extend that personal welcome to more than 1,300 members and guests.

It’s the same story at the Reception in the famous rotunda at our Pall Mall clubhouse. Whether booking accommodation or special rooms for members, or meeting individual requests, the level of attention to detail and flexibility that is required makes this a demanding – and yet immensely satisfying – place to work.

We place the utmost emphasis on finely judged communication skills, as well as the ability to prioritise and handle pressure. For everyone front of house, from a Concierge providing expert assistance with concert tickets and last-minute reservations, to our busy Duty Managers and Switchboard Operators, the skills and confidence you develop will set you up for success in any role.

CURRENT VACANCIES